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Terms of Service

These Terms of Service govern your use of Swoop Parts' platform and services. By accessing or using our services, you agree to be bound by these terms.

1. Purchases & Payments

All transactions are processed through Stripe payments. By completing a purchase you agree to:

  • Provide accurate payment information
  • Authorize charges for purchased items
  • Accept Stripe's terms of service

2. Returns & Refunds

We accept returns within 2 days of delivery for eligible items:

  • Unused parts in original packaging
  • Valid proof of purchase required
  • Refunds processed via original payment method

Refunds may take 5-10 business days to appear in your account after processing.

3. Privacy & Data

We collect and use personal information in accordance with our privacy practices:

  • Payment data processed through Stripe
  • Order history maintained for service purposes
  • No sale of personal data to third parties

4. Contact Us

For policy questions or support:

Email: [email protected]

Phone: +971 54 241 5619